The Solution
What Can We Do for You?
We find out what’s being said about your brand online, help you respond with evidence, and train your team to stay ready. Our approach is backed by research led by Dr Jan Breitsohl at the University of Glasgow.
The Solution
We find out what’s being said about your brand online, help you respond with evidence, and train your team to stay ready. Our approach is backed by research led by Dr Jan Breitsohl at the University of Glasgow.
Download the evidence
01 · Product
What people say, where they say it, and how far it’s spreading — every finding checked and sourced.
What makes us different
Generic AI tools predict patterns rather than check facts. They can mix your brand up with similarly named companies, or flag threats that don’t exist. And they can’t access all forums, social media and review platforms.
We cover social media, news and review sites — plus closed spaces where we’re authorised to look — and every finding is checked and sourced.
We track your exact brand — never a similarly named company — so there’s no guesswork.
We look at specialist networks and closed communities too, wherever we’re authorised and it’s compliant.
How your employer brand looks to future hires — including ex-employee reviews and LinkedIn.
A branded risk report, plus ongoing monitoring that compares you with competitors you choose.
02 · Product
Response Tactics go beyond censorship or deletion. We build operational readiness from audits of your own channels and surveys of your followers — turning difficult online spaces into commercial assets.
The traffic light safety framework
Each of your channels is mapped, and we help you keep its positivity at green.
When an incident shifts a channel out of green, a pre-tested playbook is used to de-escalate it.
Protect your staff and followers from targeted campaigns and toxic commentary.
Linked to improvements in Net Promoter Score (NPS) and Corporate Social Responsibility (CSR) metrics.
“Visible, credible CSR activity can improve word-of-mouth, trust, loyalty, recommendation, and related commercial outcomes.”
03 · Product
Technology alone can’t protect a brand. Our consulting and education programmes put human expertise at the heart of your team’s readiness.
Advisory work and continuity planning.
Karen Eckstein
Hands-on digital operations training.
Andy Hill and team
Spotting the normalisation of hostile language online and at work.
Stop Hate UK
Technical optimisation that guards your search presence against hostile manipulation.
Stephen Davies
Organisational insights for a modern workforce.
Alastair Wallace
Start with a Reputation Audit and see where you stand.